As leaders we need to create a sense of urgency in our organizations to harness the collective energy of our workforce. It is important that the organization is always being enabled and challenged to improve, and indifference and apathy get rooted out. This is best accomplished through the establishing, and robust execution of key business initiatives developed during the annual planning process and the development of a results orientated culture differentiating your business to customers and employees alike.
”Leaders must inspire action not demand it.”
Employee buy-in is best accomplished through enablement and not coercion. Coercion creates rebellion / pushback and anxiety. When employees feel pressured to perform they look for ways to reduce it and this may result in low performance, withdrawal or departure. Any gains through coercion are short-lived. A good leader will challenge but will not dictate.
As a leader we must create an environment where purpose is clear and where employees are actively involved early in the process.
“Don’t tell me what to do ask me to how to achieve the desired result.”
Engagement occurs when employees value the accomplishment of the goal and feel connected to the achievement of it through their efforts and contributions. Ensuring roadblocks and obstacles are removed is a key management support action in ensuring employee efforts are not unnecessarily hampered with unneeded bureaucracy or other business inefficiencies. As examples these two disruptors a) unclear responsibilities / ownership creates unnecessary power struggles orb) indecisive management decision-making are real de-motivators.
Keys to Building Engagement:
- Employees understand the goals and buy into their accomplishment.
- Employees feel empowered to a goal ownership level.
- The Plan is real and achievable.
- Success / rewards / recognition are distributed to those contributing to the attainment.
- Failure is understood and not punished.
- Leaders enable and don’t interfere.
- Trust and respect are real and not just slogans.
- Underperformance and inefficiencies are understood and resolved.
- Expectations are reasonable and sustainable.
- Accountability is clear for execution purposes not blame assignment.
As leaders we must step back and see things for what they are. I call this curb vision. This is looking at your business without bias and seeing things as they really are not as you would like them or accept them. Identifying where opportunity is and seizing it will ensure urgency is consistent and ongoing. Any Thoughts?